Help Residents Set Up Online Payments

by Andrea West


Posted on 2016-08-15 14:04:53


There is a lot to keep track of when moving in new residents. Maintenance, paperwork, keys, apartment-warming gift if you so choose, parking… and now that so many landlords are moving to online paperless systems there is also helping the residents get set up for rent payments online. In order to help our landlords help their residents, here is a step-by-step checklist for the process-


      For the Landlord

__ Put in their resident information on your Smart Housing account and set up the recurring charge. The recurring charge is where the monthly invoices are set up.

__ Have them register for Smart Housing and set up a Resident account.

__ Link to landlord - setting up this link is what allows the system to know who the rent money is supposed to go to. The easiest way for your resident to link to you is to give them the Tenant Access and Landlord Codes. To find these codes, go to the Tenant tab, find your tenant, and in the top, right-hand corner is the box Enable Tenant Web Access. In this box click on the yellow Print Letter Button. Have this page printed out and available in their apartment.

__ Residents can make online rent payments with a credit card, debit card, or bank account. To pay with a credit card or debit card there is a 3.5% fee. There is no fee if they use a bank account. Encourage them to set up their bank account as quickly as possible as it takes three to five business days for the bank account to be verified.


     For the Resident

__ Register for Smart Housing and set up a Resident account.

__ Link to your landlord. Ask your landlord for the Tenant Access and Landlord Codes.

__ You can pay your rent with a credit card, debit card, or bank account. There is a 3.5% fee for using credit and debit cards. There is no fee for using a bank account.

__ Set up your bank account as soon as possible as the process takes three to five business days. When you put in the information, two small verification amounts will show up in your bank account from Smart Housing - these are what you will use to verify your bank account.

__Sign up for auto-pay.


Other Recent Posts

  • Why a Landlord Should Hire a Property Manager
  • Defining Heating Systems
  • Household Hazards
  • A Basic Understanding of Homeowner Associations
  • Pest Control in Rental Properties
  • Three Screening Tips to Avoid an Eviction
  • How-to-Videos for New Move-Ins
  • Preventing and Minimizing Water Damage from Flooding
  • Is Keyless Entry Right for You?
  • Rental Property Rehab
  • Staging a Rental Property
  • Preparing Rental Properties for Winter
  • Do-It-Yourself Landlords
  • Harassment by Tenant
  • Harassment by Landlord
  • Renting Your Home to Military Family
  • Renting a House vs Apartment
  • Pros and Cons of Pet Living in Apartment
  • Property Manager Needs To Know
  • Things to Know Before Signing a Lease
  • Renting to Student
  • Tenant Violated a No Pet Clause
  • How Apartment Leasing Work
  • Things to Remember When Renting Out Your Apartment
  • Having a Virtual office: Its Pros and Cons
  • Best Way To Clean Your Windows
  • Bed Bugs and How to Control It
  • Tenant Terminating Lease Early
  • Do's and Don'ts of Living in Apartment
  • Landlord FAQs
  • PROs & CONs of Multifamily Homes
  • Pros and Cons of Month-to-Month Rental Agreement
  • Common Problems Landlords Face in Dealing with Their Tenants
  • FAQs on Evictions
  • Rent Collection Issues
  • Advertise your Rental Property
  • How Much Will My Property Rent For?
  • Tips for First Time Landlords
  • Prospective Tenants
  • Ways to Handle Rent and Security Deposits
  • How to Increase Rent
  • How to be a Good Landlord
  • Reducing Vacancies
  • Serving an Eviction Notice
  • Tips on How to Avoid Rental Fraud
  • Tenant's Abandoned Personal Property
  • Tenants Need to Know About Apartment Inspections
  • Tenant's Rights Violated
  • Establishing Rental Standards
  • Common Reasons Tenancy Ends