Knowledge Base

by Andrea West

Posted on 2017-06-22 09:40:44

The additions keep on coming! Two weeks ago we introduced you to the new Household feature. This week we’re going to tell you all about Knowledge Base.

Smart Housing works hard to have resources available for our users to help them know how to setup and utilize the software. We have written blogs, created how-to videos, are available to answer questions by email, chat box, and phone - but we felt that there was still more we could do.

Hence, Knowledge Base. We wanted there to be one place users could go for software instructions without having to wade through other articles not related to software. We also wanted this to be a spot that combined all of our how-to help in one place. For this, Knowledge Base is the place to go. Think of it as Smart Housing 101.

You can access Knowledge Base by going to the Smart Housing home page, and in the green bar at the top click on ‘Knowledge Base.’ Once you’re there, you will be able to sort through different articles that will give you step-by-step instructions for using different features on Smart Housing. If there is a video available, it is also included in the article. The titles will make it easy to find exactly what you’re looking for and when you scroll down to the bottom of Knowledge Base, you can also sort through articles based on if you are a Landlord or a Resident.

Sometimes, you’ll still have questions and we’re still here to help. You can utilize the chat box at the bottom of the screen or call us at the number listed.

Other Recent Posts

  • What is property management?
  • Why a Landlord Should Hire a Property Manager
  • Defining Heating Systems
  • Household Hazards
  • A Basic Understanding of Homeowner Associations
  • Pest Control in Rental Properties
  • Three Screening Tips to Avoid an Eviction
  • How-to-Videos for New Move-Ins
  • Preventing and Minimizing Water Damage from Flooding
  • Is Keyless Entry Right for You?
  • Rental Property Rehab
  • Staging a Rental Property
  • Preparing Rental Properties for Winter
  • Do-It-Yourself Landlords
  • Harassment by Tenant
  • Harassment by Landlord
  • Renting Your Home to Military Family
  • Renting a House vs Apartment
  • Pros and Cons of Pet Living in Apartment
  • Property Manager Needs To Know
  • Things to Know Before Signing a Lease
  • Renting to Student
  • Tenant Violated a No Pet Clause
  • How Apartment Leasing Work
  • Things to Remember When Renting Out Your Apartment
  • Having a Virtual office: Its Pros and Cons
  • Best Way To Clean Your Windows
  • Bed Bugs and How to Control It
  • Tenant Terminating Lease Early
  • Do's and Don'ts of Living in Apartment
  • Landlord FAQs
  • PROs & CONs of Multifamily Homes
  • Pros and Cons of Month-to-Month Rental Agreement
  • Common Problems Landlords Face in Dealing with Their Tenants
  • FAQs on Evictions
  • Rent Collection Issues
  • Advertise your Rental Property
  • How Much Will My Property Rent For?
  • Tips for First Time Landlords
  • Prospective Tenants
  • Ways to Handle Rent and Security Deposits
  • How to Increase Rent
  • How to be a Good Landlord
  • Reducing Vacancies
  • Serving an Eviction Notice
  • Tips on How to Avoid Rental Fraud
  • Tenant's Abandoned Personal Property
  • Tenants Need to Know About Apartment Inspections
  • Tenant's Rights Violated
  • Establishing Rental Standards